May 20, 2018

Privacy Policy

I am a sole proprietor operating as Lisa Poisso. I provide editing, coaching, and book-related services to authors. My client base is worldwide.

Website: http://lisapoisso.com

What personal data I collect and why I collect it:

Contact forms

I gather and use certain information about you in order to:

  • respond to your requests for information on my services
  • allow you to register for a special offer
  • allow me to contact you while an editing or coaching project is ongoing
  • allow access to course and book content
  • enable certain functions on this website
  • better understand how visitors use this website

What information do I collect from you?

I collect the following minimal information:

  • name
  • mailing or physical address
  • email address
  • information related to your editing or coaching inquiry

How do I use this data?

I use the data I collect as follows:

  • For my internal accounting processes (so I can invoice you).
  • To contact you in response to your inquiry, order, quote, special offer, or booking.
  • To give you access to content you have purchased that resides on my website.
  • To give you access to content you have purchased via content-specific newsletter.

I will never use this data for marketing or promotion purposes without getting your permission in writing first (for example, to publish your testimonial for me on my website) or unless you have signed up to be notified about a specific offer.

How do I use cookies?

A cookie is a small file placed on your computer’s hard drive. It enables my website to identify your computer as you view different pages on my website.

The only way in which I use cookies is for web analytics, specifically:

  • Google Analytics

Cookies do not provide me with access to your computer or any information about you other than that which you elect to share with me.

You can use your web browser’s cookie settings to determine how my website uses cookies. If you do not want my website to store cookies on your computer or device, you can amend your settings. Please note that this may affect how my website functions, and some pages may become unavailable to you.

To read Google’s privacy statement, and how after 25 May you can request that I remove your information from my analytics data, see Google’s data privacy policies and approach and its data processing terms.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How do I collect your personal data?

I collect and store minimal information via the following forms:

  • Contact form (not stored on my website)
  • Email (Google)
  • MailChimp (newsletter and special offers, courses or coaching content)

I will never lease, distribute or sell your information to third parties unless you give me written permission to do so or unless I am required to do so by law.

You can ask me to remove your data from my records or MailChimp at any time. Please note that if your information is being held to enable access to content that you’ve purchased from me (such as courses or/books), the removal of your data will remove your access.

How do I store your personal data?

The minimal information I collect is stored on the following data servers:

  • MailChimp This is my system for distributing newsletters and coaching or course content. MailChimp requires a double opt-in. That means that after a subscriber signs up, they have to confirm their opt-in via email. You can access MailChimp’s privacy policy here. MailChimp’s servers are based in the US but are registered with the EU–​US Privacy Shield.
  • PayPal This is the password-protected online payment service I use for payments. All PayPal transactions are subject to the PayPal Privacy Policy. Your data will used for accounting purposes only and will never be divulged to third parties.
  • Google This is the service I use to communicate via email and to store client contact information and project-related data. You can access Google’s privacy policy here.

How long do I keep your data?

Because many of my customers and clients work with me more than once, I do not delete data unless specifically requested to do so. Please ask if you would like me to delete or amend your records.

With whom is your data shared?

No one, unless you request that I do so in writing.

Contact me

If you have any questions or would like to request the modification or removal or your data, you may contact me at lisa@lisapoisso.com or write to me at Lisa Poisso, P.O. Box 2018, Allen, TX 75002.